RETURNS POLICY

Last updated: September 2026

Nothing here affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

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Changed your mind? You have 14 days from delivery to cancel, and 14 more to send the jars back. Unopened, seal intact only. Once a jar is opened we can't take it back on hygiene grounds. Email hello@dahdastaste.com with your order number; no reason needed. Return postage is at your cost, and we'd suggest a tracked service. We'll refund within 14 days of the jars reaching us, including your original standard delivery charge.

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Arrived damaged? Email us within 48 hours with your order number and photos of the jar and the outer packaging. We'll replace or refund, your choice, at no cost to you. Usually the photos are enough and there's nothing to send back.

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Faulty or wrong item? Contact us with your order number and a photo, and please don't bin the jar, we may need the batch code to trace it. Return postage is on us. You can reject a faulty product for a full refund within 30 days of delivery.

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