DAHDAS LTD — Privacy Policy

Last updated: October 2026

We like keeping things simple at DAHDAS — good food, good people and no unnecessary faff.

This privacy policy explains what information we collect when you visit dahdas.com, place an order, create an account or sign up to hear from us, and what we do with it.

We’ll only use your information where we have a good reason to, and we’ll look after it carefully.

1. Who we are

We’re DAHDAS LTD, the company behind DAHDAS.

DAHDAS LTD
167–169 Great Portland Street
5th Floor
London
England
W1W 5PF

Company number: 17173902

If you have any questions about your personal information, you can always email us at hello@dahdas.com.

For data protection purposes, DAHDAS LTD is the organisation responsible for the personal information we collect and use.

2. What information we collect

It depends on how you use our website.

When you order from us

When you buy something from DAHDAS, we may collect:

Your name
Email address
Phone number, if you provide one
Billing and delivery address
What you've ordered
Your order and purchase history
Payment and transaction information
Information needed to get your order to you

Payments are processed through Wix Payments. We don't keep your full card number ourselves.

If you create an account

You can choose to create a customer account when you check out.

If you do, we may keep:

Your name and contact details
Your billing and delivery addresses
Your order history
Information connected with your account

If you sign up for emails

If you choose to hear from us, we'll keep your:

Name
Email address
Marketing preferences
Details of your marketing consent

We use Wix to manage our subscriber list and send our email campaigns.

And don't worry — the marketing box at checkout isn't pre-ticked. You have to actively choose to sign up.

If you get in touch

If you email us or contact us about an order, a product or anything else, we'll use the information you give us to respond and help you out.

When you browse our website

Like most websites, dahdas.com also collects some technical information when you visit, such as your IP address, device and browser information, website usage information and cookie preferences.

Some of this is needed to make the website work, while other information helps us understand how people use the site.

3. What we use your information for

In short, we use your information to run DAHDAS and get your paste to you.

That includes:

Taking and fulfilling orders
Processing payments
Arranging delivery
Answering questions and helping with orders
Managing customer accounts
Sending order and service updates
Sending marketing emails when you've chosen to receive them
Remembering your cookie and privacy choices
Understanding and improving our website
Keeping our website and systems secure
Dealing with complaints or disputes
Meeting our accounting, tax and other legal responsibilities

4. Why we're allowed to use your information

Data protection law gives us different lawful reasons for using personal information.

To fulfil your order

We need to use certain information to provide the products you've ordered — for example, your name and delivery address.

Because the law requires us to

Some information needs to be kept for accounting, tax and other legal reasons.

Because you've said yes

For things like marketing emails and certain non-essential cookies, we'll ask for your consent.

You can change your mind and withdraw your consent at any time.

Because it's a reasonable thing for us to do

Sometimes we use information because it's necessary for our legitimate interests — for example, keeping our website secure, improving how it works and dealing with customer enquiries — while taking your privacy rights into account.

5. Where we get your information from

Most of the information we use comes directly from you.

For example, when you:

Place an order
Create an account
Sign up to our emails
Contact us
Choose your cookie preferences

We may also receive information from the companies that help us run DAHDAS, such as our website, payment and delivery providers.

6. Who we share your information with

We don't sell your personal information.

We do share some information with trusted companies that help us run DAHDAS and get your orders to you.

Wix

Our website and online shop are run using Wix.

Wix helps us with things like:

Hosting our website
Taking orders
Customer accounts
Checkout
Payments
Managing contacts
Email subscriptions and campaigns
Website functionality and analytics
Cookie and privacy tools

Wix may process personal information on our behalf and may also use some information under its own responsibilities.

Wix Payments

We use Wix Payments to process payments on our website.

Your payment information is handled through Wix's payment services. We don't keep your full payment card details ourselves.

Shippo

We use Shippo to help us manage shipping and create delivery labels.

When we send you an order, Shippo may receive information such as your name, delivery address and the information needed to arrange shipping.

Delivery companies

We use delivery companies such as Evri to get your order to you.

They may receive your name, delivery address and relevant contact details so they can deliver your order and provide delivery updates.

Other service providers

We may also use other trusted suppliers and service providers to help us operate DAHDAS, keep our systems secure and meet our legal and business responsibilities.

We only share the information that's reasonably needed for the job.

7. Does your information leave the UK?

Some of the companies we use operate internationally, which means your information may sometimes be processed outside the UK.

For example, Wix operates through an international network of companies and service providers.

Where personal information is transferred outside the UK, we take account of UK data protection requirements and the safeguards used for those transfers.

8. How long do we keep your information?

We don't keep your information forever — only for as long as we have a reason to.

Generally:

Order and transaction information is kept for as long as we need it for accounting, tax and legal requirements.
Customer account information is kept while your account is active and then deleted or anonymised when we no longer need it.
Marketing information is kept while you're subscribed. If you unsubscribe, we stop using your information for marketing. We may keep a small record of your opt-out so we don't accidentally email you again.
Customer enquiries are kept for as long as we reasonably need them to deal with your question or any follow-up.
Delivery information is kept for as long as needed to fulfil and support your order and meet our record-keeping requirements.
Cookie and consent information is kept according to the relevant cookie and consent systems.

We review the information we hold and remove or anonymise it when we no longer need it.

9. Cookies

Like most websites, we use cookies and similar technologies on dahdas.com.

Some are essential — they help the website, checkout and other features work properly.

Others help us understand how people use the site or remember your preferences.

We use Usercentrics to manage cookie consent.

When you visit our website, you'll be able to:

Accept all
Deny non-essential cookies
Save your settings

Where we need your consent for a non-essential cookie or similar technology, we'll ask you first.

You can change your cookie preferences using the cookie settings on our website.

10. Emails from us

We'd love to keep you in the loop about DAHDAS, new products, offers and other news — but only if you want to hear from us.

When you sign up for marketing, you actively choose to receive our emails.

You can unsubscribe whenever you like using the unsubscribe link in our emails or by emailing hello@dahdas.com.

We keep a record of your marketing preferences and consent so we can respect your choices.

11. Your rights

Your personal information is yours, and UK data protection law gives you a number of rights.

Depending on the circumstances, you can ask us to:

Give you a copy of the personal information we hold about you
Correct information that's wrong or incomplete
Delete your information in certain circumstances
Restrict how we use your information in certain circumstances
Stop certain uses of your information
Transfer certain information to another organisation
Stop using your information where we rely on your consent

You can also unsubscribe from our marketing emails at any time.

If you'd like to exercise any of these rights, email us at:

hello@dahdas.com

We may need to check your identity before dealing with certain requests.

12. Keeping your information safe

We take reasonable steps to look after your personal information and protect it from being lost, misused or accessed by people who shouldn't have it.

We use established service providers such as Wix to help us keep our website and information secure.

That said, no website or online service can ever be guaranteed to be completely secure.

13. Something not right?

If you have a question or concern about how we're using your information, please come and talk to us first.

Email: hello@dahdas.com

Or write to us at: